Administrative & Utility Coordinator

Administrative & Utility Coordinator

City of Uhland, Texas
Salary: $45,000 – $55,000 DOQ
Schedule: Full-Time | Four-Day Work Week
FLSA Status: Non-Exempt
Reports To: City Administrator

Position Summary

The City of Uhland is seeking a motivated, organized, and customer-service-oriented professional to serve as the Administrative & Utility Coordinator. This position plays a vital role in the daily operations of City Hall and serves as one of the primary points of contact for residents, businesses, contractors, and community stakeholders.

The Administrative & Utility Coordinator performs a broad range of administrative, customer service, utility billing, financial processing, and records management functions in support of City operations. The ideal candidate is dependable, detail-oriented, technologically proficient, and capable of thriving in a fast-paced municipal environment.

This position offers a unique opportunity to grow professionally within a rapidly developing community located just outside the Austin metropolitan area while benefiting from a full-time four-day work week.

About Uhland

The City of Uhland is a rapidly growing community located approximately 25 minutes south of Austin in Hays and Caldwell Counties. Uhland is a Type A General Law municipality committed to providing responsive public service, responsible growth management, and a high quality of life for residents and businesses.

Essential Duties and Responsibilities

• Serve as a primary front-line representative for City Hall by greeting residents and visitors professionally and courteously. 

• Answer, screen, and route incoming phone calls and emails. 

• Process utility billing payments, permits, and other City-related transactions accurately and efficiently. 

• Maintain and update utility account records, customer profiles, and service requests. 

• Prepare service notices, delinquency notices, and utility disconnect documentation. 

• Balance cash drawers, reconcile receipts, and assist with daily financial reporting and deposits. 

• Assist with records management, document filing, scanning, and retention procedures. 

• Support City Hall operations including meeting preparation, administrative coordination, and general office support. 

• Respond to resident questions and assist in resolving customer service concerns. 

• Coordinate with other City departments to ensure efficient communication and workflow. 

• Maintain confidentiality and professionalism in handling sensitive information. 

• Perform additional duties as assigned by the City Administrator. 

Minimum Qualifications

• High school diploma or GED required. 

• Minimum one (1) year of administrative, customer service, utility billing, clerical, or related experience. 

• Strong customer service and communication skills. 

• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PDF software. 

• Ability to perform basic financial and mathematical calculations accurately. 

• Ability to manage multiple priorities while maintaining attention to detail. 

• Valid Texas Driver’s License required. 

• Ability to pass a background check and drug screening. 

Preferred Qualifications

• Experience working in municipal government or another public-sector environment. 

• Experience with utility billing systems, accounting software, or municipal software platforms. 

• Bilingual (English/Spanish) communication skills. 

• Experience handling cash, receivables, or financial reconciliations. 

• Associate degree or college coursework in business administration, public administration, accounting, or a related field. 

Knowledge, Skills & Abilities

• Strong organizational and time-management abilities. 

• Professional written and verbal communication skills.  

• Ability to maintain composure and professionalism in a public-facing environment. 

• Ability to work independently while contributing positively to a team environment. 

• Strong attention to detail and accuracy. 

• Ability to adapt to changing priorities in a growing organization. 

Benefits

The City of Uhland offers a competitive benefits package in accordance with City policy, including:

• Full-time four-day work week 

• TMRS retirement participation (1 to 1 @ 7%) 

• Health insurance benefits 

• Paid holidays and leave 

• Professional development opportunities 

How to Apply

Interested candidates should submit a resume and employment application to the City of Uhland at info [at] uhlandtx.us (info[at]uhlandtx[dot]us).